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Shipping Policy

Effective Date: September 22, 2023


Thank you for shopping at www.beearoma.com.au! We are dedicated to providing you with the best possible shopping experience. Please read our shipping policy carefully to understand how we handle the shipment of your orders.

Shipping Carrier and Tracking: We use Australia Post as our primary shipping carrier to deliver your orders. You can track your package using the following link: Australia Post Tracking.

Order Processing:

  • Order Handling Time: We strive to process and dispatch your order within 1-5 business days (Monday through Friday). Please note that order processing may take longer during peak seasons or special promotions.

Transit Time:

  • Delivery Time: After your order is processed, the transit time typically ranges from 2 to 5 business days for deliveries within Australia. Please be aware that deliveries may experience delays during holidays or peak seasons.

Shipping Rates:

  • Order Value Below A$99.00: For orders with a total value below A$99.00, we charge a shipping fee of A$12.50.
  • Order Value Above A$99.00: Orders with a total value of A$99.00 or more qualify for free standard shipping within Australia.

Holidays and Delays:

  • During holidays or special occasions, delivery times may be extended due to increased shipping volumes or carrier holiday schedules. We apologize for any inconvenience this may cause and appreciate your patience.

International Shipping

As of now, BeeAroma exclusively serves customers within Australia. Unfortunately, we do not offer international shipping options. We appreciate your understanding as we concentrate on delivering exceptional service to our Australian customers.

Contact Information:

  • Customer Support Email: If you have any questions or concerns about your order or our shipping policy, please feel free to reach out to us at beearoma@outlook.com.
  • Customer Support Phone: You can also contact us by phone at +61 402 177 708.

At BeeAroma, we are committed to providing high-quality products and a smooth shopping experience. We hope this shipping policy answers your questions and ensures that you have a clear understanding of how your orders are processed and delivered. If you have any further inquiries or need assistance, please do not hesitate to contact us.

Thank you for choosing BeeAroma!